Bethesda has had a rough few weeks surrounding the launch of its latest game, Fallout 76. Things aren’t getting any better, with a new controversy surrounding their Power Armor Edition of the game.
The Fallout 76 Power Armor Edition is advertised on Bethesda’s official site as including a “Full-Scale Wearable T-51 Power Armor Helmet” from the game as well as a West Tek canvas carrying bag and other various collectibles. However, when many fans received their special edition of the game they found that the canvas bag in question was actually nylon. Bethesda responded with the following tweet:
“Unfortunately, due to unavailability of materials, we had to switch to a nylon carrying case in the Fallout 76: Power Armor Edition. We hope this doesn’t prevent anyone from enjoying what we feel is one of our best collector’s editions.”
First of all, this would have been something that would have been great to know before the bags were sent out. A response to angry fans is much worse than getting out in front of it and letting people know. There are calls of false advertising, which isn’t necessarily applicable given that most collector’s editions come with small text qualifiers stating that some changes may come before final version ships. Nevertheless, this isn’t what fans were expecting, and the tweeted response from Bethesda seemed a bit muted compared to the community outrage.
Next, Bethesda followed up a few hours later with an offer of apology that in no way matches the value of the bait-and-switched canvas bag. The next tweet read as follows:
“We understand and respect that there is disappointment with the bag in the Power Armor Edition,” Fallout‘s official account tweeted on Thursday morning. “We are sorry. Please contact Bethesda Support to provide proof of your CE purchase. They will assist in granting your account 500 Atoms.”
500 atoms is equivalent to $5 in-game currency. That’s a far cry from the disappointment many felt for their bag being changed without notice. Personally, I didn’t pre-order the game in any format, but I’d be disappointed too.
Fallout 76 debuted to mediocre reviews and has already been severely discounted from its original $59.99 price point only two weeks after it hit shelves. Now, another misstep leaves Bethesda injured and whimpering their way to a flop, barring any sort of major improvements. As we’ve seen time and time again, patches don’t fix resentment, but with their massive history of success, Bethesda should bounce back. “When?” is the question.